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RTO Toll-Free System May Soon Let You Keep Track of Complaint
Regional Transport offices in India
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Home > Articles > RTO Toll-Free System May Soon Let You Keep Track of Complaint

RTO Toll-Free System May Soon Let You Keep Track of Complaint

The rise in taxi and auto fares with effect from next month might have led stress over you but this news is accompanied by good news too. Department of transport has plans to offer a new amenity in the system of passenger complaint redressal which shall permit you to record your complaint since the day you dial RTO Toll Free Number in Mumbai 1800220110 till the day any action is taken.

In weeks’ time frame, the transport commissioner Sonia Sethi even issued orders to RTO all across the city of Mumbai, and Thane to blow whip on irresponsible taxi and auto drivers who drove rash. She even requested each of the RTO in Mumbai to figure out the trouble sports while take quick action against these rough drivers. There are strict orders which have been taken up for the drivers who break the legal provisions or drive rash from next month. The team shall also take action against the concealed conveyance of passengers in privately held vehicles.

Sethi has even ordered her staff to strengthen the system of complaint redressal and to look out for ways to fill the loop hole. She said, she is open to considering introducing an online complaint portal for the taxi and auto users or RTO in Mumbai. So either use RTO Toll Free Number in Mumbai or wait till this online portal comes in being.

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Regional Transport offices in India

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